Tip top Trade

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Delivery & Returns

Shipping & Delivery
Shipping Process

We aim to dispatch all items within 24 hours of receiving full and cleared payment subject to stock availability. Please note that items purchased on weekends and public holidays are dispatched the next working day.

Delivery time and cost of shipment varies from one region to another.

UK Customers

Most purchases with free postage should arrive within 2 to 3 days after dispatch, but please allow up to 7 working days. Please contact us if you have not received your order before opening a case, as we have a dedicated team to help with this process.

International Customers

Most purchases should arrive within 6 to 15 working days to worldwide customers after dispatch.

If for any reason you do not receive your item please let us know without delay. We will investigate the matter immediately.

Privacy & Security
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Returns & Replacements

We hope that you're pleased with your purchase from TipTopTrade; however we do understand that occasionally, you may need to return the item to us for various reasons. The first thing to do is to always contact us immediately via email. We will endeavour to arrive at your satisfaction.

If you receive a faulty item, please return this to us within 7 working days after the day on which you received the item for an exchange ('Working Day' means all days other than Saturdays, Sundays and public holidays). If the item is no longer available we will issue a full refund. All costs incurred in returning the item will be the sole responsibility of the buyer.

If you have just simply changed your mind and feel you need to return the item then you must return it within 60 working days for a full refund. The item must be in a re-saleable condition i.e. the item must be unused and the packaging must still be intact. We reserve the right to inspect the goods and verify any fault(s) and/or any damage.

A refund will be processed within 48 hours of receiving the item. All costs incurred in returning the item will be the sole responsibility of the buyer.

With postage free items we will deduct postal charges from the refund amount which varies with each item.

Please send your returns (preferably by a postal service that will provide proof of delivery) to:

TipTopTrade
20-21 Springfield Place
Bradford
BD1 3EZ
United Kingdom



Ordering
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Payment, Pricing & Promotions
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Viewing Orders
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Updating Account Information
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Payment/Security
Contact us
  • TipTopTrade
    20-21 Springfield Place
    Bradford, West Yorkshire
    BD1 3EZ
    United Kingdom
  • 0161 408 1933
  • sales@tiptop-trade.co.uk
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